Refund policy

Returns & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for returns

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging where applicable. You will also need your receipt or proof of purchase.

To start a return, please contact us at admin@littleblossomshop.co.uk.

Returns should be sent to:

Little Blossom Shop
7 Conway Close
Euxton, Lancashire
PR7 6NT
United Kingdom

Please contact us before sending your return so that we can provide you with the appropriate return instructions.

Damaged, faulty or incorrect items

Please inspect your order when it arrives and contact us as soon as possible if an item is defective or damaged, or if you receive the wrong item. We will assess the issue and arrange an appropriate solution.

If an item is faulty, damaged or incorrect, your statutory rights are not affected.

Exceptions / non-returnable items

Certain items may not be eligible for return, including personalised, custom-made or specially ordered items, and items that cannot be returned for hygiene or safety reasons where the relevant seal has been broken after delivery.

Please contact us at admin@littleblossomshop.co.uk if you have any questions about whether an item is eligible for return.

Sale items: Items purchased in a sale or at a discounted price are covered by our standard returns policy unless a specific legal exception applies.

Gift cards: Gift cards are generally non-returnable, except where required by law.

Nothing in this returns policy affects your statutory rights under UK consumer law.

Exchanges

If you would like a different item, the quickest option is to return the original item in accordance with this policy and place a separate order for the replacement item.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be made to your original payment method within 10 business days. Please remember that your bank or card provider may take additional time to process and display the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at admin@littleblossomshop.co.uk.

Contact us

If you have any questions about returns or refunds, please contact:

Little Blossom Shop
Operated by Fiona Jayne Barker, sole trader trading as Little Blossom Shop
7 Conway Close
Euxton, Lancashire
PR7 6NT
United Kingdom

Email: admin@littleblossomshop.co.uk
Telephone: 07775531622